Yes, we offer warranty service on nail machines, but it depends on the different brands with valid warranties. Typically, our warranty service is covered within one year, but some items are only suitable for 30 days.

No, we do not provide a tracking system for warranty periods. However, once the warranty service is completed, we will ship back your warrantied item with a tracking number.

If your product is within the valid warranty period, you can ship it back to the address we provided on our website. Once we receive it, we will process it to send it back to the manufacturer for warranty service. The estimated process time is 2-3 weeks.

The warranty covers defects in materials and crafts under regular use. Any damages caused by misuse or accidents will not be covered.

If your product has an issue outside the warranty period, please contact us at our email. We will do our best to help you resolve the issue.

You can track your order through email confirmation.

If your order is canceled after confirmation, we will send you an email confirmation explaining the reason for the cancellation.

If your item is completely broken and cannot be used, we will send a replacement or refund the purchase price.

Yes, you can change your delivery address, but it is recommended to do so as soon as possible to avoid any potential issues with delivery.

The time it takes to receive a refund for a damaged item will vary depending on the situation. We will work with you to resolve the issue as quickly as possible.

No, we do not offer repair services for damaged items. According to the manufacturer's policy, only defective items are eligible for warranty service.

No, damaged items cannot be sent back for repair. Only defective items that cannot function due to some manufacturing issue are eligible for warranty service within one year free of charge.

No, customers cannot purchase replacement parts separately.

The warranty service process is estimated at around 2-3 weeks. We will contact you once we receive the defective item from the manufacturer.

The warranty covers defects in materials and crafts under regular use. Any damages caused by misuse or accidents will not be covered.