To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Also please kindly email us before you decide to return your products.
*Note* Nail Polishes or items that seem to contain the liquid cannot return or exchange. If they're damaged during shipping then we will kindly issue a full refund due to the item being broken or can't be used. We're not responsible for return/exchange label for products contain liquid such as nail polishes..etc
. 14 days return/exchange policy for unopened electronic items, (including but not limited to – LED Lamps, rotary tools, trimmers, etc.). We’ll cover a shipment label return for unwanted item in new condition within 14 days.
For defective/warranty items, we'll not responsible to cover return shipping label. If your return item passed over the timeline above and being unboxed, you are also subject to a 25% restocking fee, and tracked and insured return shipping is customer responsibility.
About insurance defined electronic items, as policies of manufacture requested, we’ll follow up to warranty your defective item within 1 year free and an estimate time of process would be depended in progress of manufacture work.
If you still confuse about the policies, please don’t be shy to contact us 657-2729231 or access the website www.treasure4nails.com for more information about return/ exchange/warranty.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Normally, the refund will be posted on your bank account from 3-5 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 13858 Brookhurst ST, Garden Grove CA 92843 United States.
To return your product, please ship your product to this address below:
13858 Brookhurst ST, Garden Grove CA 92843 United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipments to locations outside of the US may incur additional taxes or customs duties. Buyer is responsible for paying duties and any additional charges incurred if the shipment is not allowed into their country and returned to the US.